If you wish to return your purchased item, you may do so within seven (7) days of delivery. All returned items must be in unused, brand new condition. The customer is responsible for the cost of return shipping (both ways if it is an exchange) and will be subject to a 15% re-stocking fee.
Any orders cancelled prior to shipment may be subject to a 5% order cancellation fee.
Please send photos of the damaged item, any damaged packaging, and the shipping label to:
PROCESS TO RETURN A PRODUCT:
After reading through this page, email us at firstname.lastname@example.org In your email, please include the following information. This will help us in taking care of your return in a timely manner.
2. ORDER #
3. DETAILED REASON FOR RETURN