All Cinelli frames have a limited warranty of 2 years. to submit a warranty claim, please Contact Us with details about the frame or call us at 1-503-226-0696. We will respond quickly with instructions on how to proceed with your warranty claim.
The following conditions are not covered under our warranty:
- Normal wear and tear
- Improper assembly
- Improper follow-up maintenance
- Damage or failure due to accident, misuse, abuse, or neglect
- Labor charges for part replacement or changeover
This warranty is void in its entirety by any modification of the frame or fork. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty is not transferable, and is offered only to the original owner.